Experian Automotive

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Glass's valuations outage

Update

The issue is ongoing and the supplier is aware, they don't have an ETA for a fix at this time but are continuing to actively work the issue.


Posted: Tue, 14 Apr 2026 09:39:00 +0000

Investigating

There is an ongoing outage for Glass's valuations since approximately 4AM on Sunday 12th April. This has been raised with the supplier and is being investigated.


Posted: Sun, 12 Apr 2026 04:00:00 +0000

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Overview

Velocity API - Production
Good Service
Velocity API - UAT
Good Service
Velocity Portal / AutoCheck Trade
Good Service
Velocity - Percayso Valuations
Good Service
MXIN Lite - Production
Good Service
MXIN Lite - UAT
Good Service
AutoCheck - AutoCheck.co.uk
Good Service

Metrics

Velocity API - Production

- %

MXIN Lite - Production

- %

Recent Events

Last 7 Days

Tuesday, April 14th 2026

There are no reported events.

Monday, April 13th 2026

There are no reported events.

Sunday, April 12th 2026

Glass's valuations outage

» View Event Details | Created Sun, 12 Apr 2026 04:00:00 +0000

Update

The issue is ongoing and the supplier is aware, they don't have an ETA for a fix at this time but are continuing to actively work the issue.


Posted: Tue, 14 Apr 2026 09:39:00 +0000

Investigating

There is an ongoing outage for Glass's valuations since approximately 4AM on Sunday 12th April. This has been raised with the supplier and is being investigated.


Posted: Sun, 12 Apr 2026 04:00:00 +0000

Saturday, April 11th 2026

There are no reported events.

Friday, April 10th 2026

There are no reported events.

Thursday, April 9th 2026

There are no reported events.

Wednesday, April 8th 2026

Velocity Portal Authinity Outage

» View Event Details | Created Wed, 08 Apr 2026 07:59:00 +0000

Resolved

This issue should now be resolved and users can authenticate again correctly.


Posted: Wed, 08 Apr 2026 08:49:00 +0000

Investigating

Authentication to the Velocity Portal is currently experiencing an outage, meaning users can't login to the portal. Velocity API and MXIN Lite traffic is unaffected. We'll update when we have more information.


Posted: Wed, 08 Apr 2026 07:59:00 +0000

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Upcoming Events

Next 30 Days

There are no upcoming events.
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